How to Choose a Reputable Fence Installer
Information and questions to help you in your selection:
1) Does the contractor maintain a commercial place of
business?
Seek a fence installer with experience and references. Be
aware that many contractors pose as professionals, yet they work out of their
homes or garages. This type of contractor may not be available to service your
product once it is installed. Research your installer as closely as you
research the product that is to be installed. Feel free to contact your local
area Better Business Bureau to obtain a report on the potential fence
installer, fence contractor or business.
2) Does the fence contractor install and service his fencing
using his employees or does he subcontract out to others?
Choosing a fence contractor who utilizes his own employees
is important because an employee is governed by the company who employees him.
This type of working relationship is more beneficial due to the fact that most
reputable fence companies will train all employees "in house" and
have total control over all shipping dates, materials used and days and times
in which jobs are scheduled. There is better communication in selecting a fence
company that installs its own jobs. The fence installer you select should be
able to give you a complete time table for your job. Fence contractors who
"sub" out their work do not always have good control over the sub as
the subcontractor schedules his own work at his convenience. Many times a sub
will perform several jobs at one time. Depending on how they rank your job will
depend on where you fall amongst their work schedule.
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3) Does the contractor back up his work by a written
guarantee?
It is the norm of the fence industry to provide a residential
customer with a written one year labor warranty.
4) How long has the installer / company been in operation?
Find out if the installer has the experience needed in your
specific product and make sure they specialize in fence installation. Be
advised that a "jack of all trades" may not possess the proper
knowledge needed to tackle the installation of certain types of fencing.
5) Is the potential fence installer licensed, bonded, and
insured?
a. What is a license and why is it important that your installer
possess one? A reputable installer, company, or contractor should always be
licensed in the cities that he works in. A license acts as work permit. It
means that he has filled out the proper paperwork and paid the cities fees in
order to legally work in your city. It is just another step in dealing with a
reputable person. The city screens its candidates and makes sure that they do
not have previous violations.
b. What does it mean to be bonded and insured and why is
this important to me? It is important to seek a professional that has the
proper coverage and that has taken the time to be accredited in your city.
Choosing a contractor who is licensed in your city means that they do not have
any outstanding violations.
c. Does the individual you are considering possess knowledge
of the fence regulations and codes which are in place within your city or
township. All fence regulations must be followed in order to avoid potential
hazards.
6) Are references available upon request?
For your own protection take the time to speak to existing
customers and also take the time to view the potential contractors' work.
7) What type of work ethic does this installer possess?
Can you get a specific time frame as to delivery of
materials, days and times of installation, length of time for installation?
Some fence systems may be installed the same day whereas other fence systems
take two separate days for installation. Make sure you get a thorough
explanation as to the time frame expected to install your particular type of
fencing. For your own protection make sure you get all the details.
8) Be leery of an installer who is asking for all the money
up front.
Most reputable installers will seek half down and the
balance upon satisfactory completion of his work. Other individuals will seek
thirty percent, upon post setting, with the balance becoming due upon
satisfactory completion of his work. Work out the terms of payment or payment
schedule prior to commencement of work on your project!
9) Does this fence installer use concrete to set the fence
posts?
If yes, how long does he allow the concrete to
"set" prior to returning to finish the job? It is standard practice
in the fence industry to set all chain link posts, ornamental aluminum, steel,
iron, wood fence systems, and vinyl in concrete footers. The exception to the
rule is if these fence systems are to be utilized in situations where the
fencing will be mounted between pillars. Many split rail fence systems are
tamped in dirt footers but even in this setting the gate posts are generally
concreted. Assess your situation carefully and select the method which best
accommodates your setting. It is obvious that a fence system installed in
concrete footers will hold up longer than one that is not. Resource
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